Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Direct Digital Manufacturing Services LLC ("Company," "we," "us," or "our"), the owner and operator of AIadvisoryservice.com (the "Site") and all related services.

By accessing the Site, submitting a form, subscribing to any service, or entering into a paid engagement, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using the Site or services on behalf of a business entity, you represent that you have authority to bind that entity to these Terms, and "you" shall refer to that entity.

AIadvisoryservice.com provides AI market intelligence, competitive analysis, and strategic advisory services for business-to-business (B2B) software companies. Services offered include, but are not limited to:

• AI Exposure Score: A free assessment report analyzing a company's competitive exposure to AI disruption in its software category.
• Weekly Disruption Intel: A free weekly email newsletter covering AI competitive signals in the B2B SaaS market.
• Intelligence Retainer: Ongoing paid subscription service delivering category-specific weekly intelligence briefings, real-time alerts, and monthly strategy calls.
• Workshop: A paid half-day or full-day facilitated strategy session for leadership teams.
• Build-Out Engagement: A paid multi-phase implementation engagement for AI strategy execution.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected paid subscribers.

The Site and services are intended solely for use by persons who are at least 18 years of age and are accessing the Site for lawful business purposes. By using the Site, you represent and warrant that you meet these eligibility requirements.

We reserve the right to refuse service, terminate accounts, or cancel engagements at our sole discretion, including if we believe you are in violation of these Terms or applicable law.

By using the Site and services, you agree to:

• Provide accurate, current, and complete information when submitting any form or entering into any engagement.
• Use the Site and services only for lawful purposes and in compliance with all applicable federal, state, and local laws, including those of the State of Minnesota.
• Not misrepresent your identity, affiliation, or the nature of your business when engaging with our services.
• Maintain the confidentiality of any proprietary reports, analysis, or deliverables received through paid engagements.
• Promptly notify us if you become aware of any unauthorized use of our services or any security breach.

All content on the Site, including but not limited to text, graphics, logos, images, analysis, reports, methodologies, data, and software, is the exclusive property of Direct Digital Manufacturing Services LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own internal business purposes. This license does not include:

• Reproducing, copying, or distributing any Site content for commercial purposes without prior written consent.
• Modifying, creating derivative works from, or reverse engineering any part of the Site.
• Redistributing intelligence reports or briefings delivered through paid engagements to third parties outside your organization without written authorization.
• Using our brand name, logo, or trademarks without prior written permission.

Deliverables created under paid engagements (such as reports, roadmaps, and presentation decks) are licensed for your internal business use. Ownership of underlying methodologies and frameworks remains with Direct Digital Manufacturing Services LLC.

Paid services (including Intelligence Retainer, Workshop, and Build-Out engagements) are subject to the following terms:

• Fees: Fees are as stated in the applicable service agreement or proposal. We reserve the right to modify fees with 30 days' written notice to current clients.
• Payment: Payment terms are specified in the applicable service agreement. Invoices are due within the timeframe stated therein. Late payments may accrue interest at 1.5% per month.
• Retainer Minimum Commitment: Intelligence Retainer engagements have a minimum 3-month commitment. Annual commitments are available at a discounted rate.
• Cancellation: Retainer clients may cancel with 30 days' written notice after the minimum commitment period. Workshops are non-refundable within 5 business days of the scheduled session date. Build-Out engagements are governed by the applicable service agreement.
• Refunds: All fees are non-refundable except as expressly stated in the applicable service agreement or as required by applicable Minnesota law.
• Service Delivery: We will make reasonable efforts to deliver services as described. Timelines are estimates and may vary based on information provided by the client and other factors outside our control.

We treat all client information as strictly confidential. Information you provide in the course of any engagement — including company details, financials, strategic context, and competitive concerns — will not be disclosed to third parties except as required to deliver our services, as described in our Privacy Policy, or as required by law.

For paid engagements, clients may request a formal Non-Disclosure Agreement (NDA) prior to sharing sensitive information. Mutual NDAs are available upon request and will be executed before substantive engagement begins.

You agree to maintain the confidentiality of any proprietary analysis, methodologies, pricing, or other non-public information you receive from us through any engagement.

You agree not to use the Site or services to:

• Violate any applicable law or regulation.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Transmit any unsolicited or unauthorized advertising, spam, or promotional material.
• Harvest, scrape, or collect information from the Site using automated means without our express written consent.
• Interfere with, disrupt, or attempt to gain unauthorized access to any part of the Site or its related systems.
• Introduce malware, viruses, or any harmful code to the Site or its systems.
• Resell, sublicense, or commercially exploit any intelligence reports or deliverables without prior written authorization.
• Use our services for the purpose of developing a competing product or service without prior written consent.
• Engage in any activity that could damage our reputation or that of our clients.

The Site and all services are provided "as is" and "as available" without warranties of any kind, express or implied.

To the fullest extent permitted by applicable law, Direct Digital Manufacturing Services LLC disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Site will be uninterrupted, error-free, or free of viruses or harmful components.
• Warranties regarding the accuracy, reliability, completeness, or timeliness of any intelligence report, briefing, or other content delivered through our services.

Intelligence and advisory services are informational only. Our reports, briefings, and recommendations are based on publicly available information and our proprietary research methodology. They do not constitute legal, financial, investment, or regulatory advice. You are solely responsible for any business decisions you make based on information provided through our services.

Market conditions, competitive landscapes, and AI developments are inherently unpredictable. Past accuracy of predictions does not guarantee future results.

To the maximum extent permitted by applicable law:

In no event shall Direct Digital Manufacturing Services LLC, its members, managers, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or in connection with your use of the Site or services, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the greater of: (a) the total fees paid by you to us in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Direct Digital Manufacturing Services LLC and its members, managers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way related to:

• Your use of or access to the Site or services.
• Your violation of these Terms.
• Your violation of any applicable law or the rights of a third party.
• Any information you provide to us through the Site or in the course of any engagement.

We reserve the right to suspend or terminate your access to the Site or any service, with or without notice, for any reason, including but not limited to violation of these Terms, non-payment of fees, or conduct that we determine, in our sole discretion, to be harmful to us, other users, or third parties.

Upon termination: (a) your license to use the Site and services immediately ceases; (b) all fees owed become immediately due; and (c) Sections 5 (Intellectual Property), 7 (Confidentiality), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution) shall survive termination.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide notice via email or a prominent notice on the Site. Your continued use of the Site or services after changes are posted constitutes your acceptance of the revised Terms.

For active paid engagements, material changes to Terms that adversely affect your rights will be communicated with at least 30 days' advance notice.

These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Minnesota, United States of America, without giving effect to any choice of law or conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms or the services provided hereunder shall be brought exclusively in the state or federal courts of competent jurisdiction located in Hennepin County, State of Minnesota. You hereby irrevocably consent to personal jurisdiction and venue in such courts and waive any objection to such jurisdiction or venue.

Informal Resolution: Before initiating any formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct negotiation. The party raising a dispute shall provide written notice to the other party, and the parties shall have 30 days from the date of such notice to attempt informal resolution.

Mediation: If informal resolution is unsuccessful, the parties agree to attempt non-binding mediation in Hennepin County, Minnesota before initiating litigation, unless either party seeks emergency injunctive relief.

Litigation: If mediation fails or is waived, disputes shall be resolved by courts of competent jurisdiction in Hennepin County, Minnesota as set forth in Section 14.

Class Action Waiver: To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis only and not as part of a class, consolidated, or representative action.

Entire Agreement: These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and us with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Waiver: Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure: We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, government action, or internet outages.

No Agency: Nothing in these Terms shall be construed to create any agency, partnership, joint venture, employment, or franchise relationship between you and Direct Digital Manufacturing Services LLC.

Headings: Section headings are for convenience only and shall not affect the interpretation of these Terms.